1. What is an ISBN and how do I find it?
An ISBN is a ten digit International Standard Book Number used to identify individual books.  They may contain zeros or end in an “X”.   Please enter all ten digits without the dashes.  It will be found on the back cover of the book near the bar code or in the front of the book on the copyright page. Unfortunately we cannot purchase books that do not have ISBN numbers.

2.  What if there is more than one ISBN number on my book?
Some books list a 10 digit ISBN as well as a 13 digit ISBN, please only use the 10 digit ISBN.  In addition, some books list multiple ISBNs if they came with supplemental materials, are part of a series, or are a teacher/instructor edition.  Please use the appropriate ISBN (i.e. the ISBN for the individual book, not the whole series; or if it is a teacher’s edition use the corresponding ISBN not the student edition).  If you are unable to tell from the back cover, the title page or copyright page at the front of the book will specify.  Using the incorrect ISBN will give an inaccurate price quote for the book. 

3.  Will you accept a book in any condition?
 No.  We cannot accept books that are torn, missing pages or covers, water damaged, or that contain excessive amounts of highlighting or underlining.  Workbooks, study guides, lab manuals, etc. must be clean and complete without the answers filled in.

4.  Do I have to sell the CD/supplement that came with the book?
Yes.  If a book includes a CD, software, or other supplement, the price we are offering includes this additional material.  You must include the CD or supplement in order to receive the quoted price.

5.  What if I am missing the CD, software, or other material that came with the book?
If you are missing the CD, software, or other material that originally came with the book we will be unable to give you the full amount quoted.  If you choose to sell the book anyway, we will pay an amount that reflects the reduced value of the book.
 
6.  How do you determine the price you will pay for my book?
 We pay 50% of the list price for books that are going to be re-used in upcoming semesters.  For books that will not be re-used in future semesters (or if it is unknown whether or not they will be re-used), we monitor the nationwide supply and demand in the book market and continually update our reference databases in order to provide you with the best possible prices. 

7.  How will you pay me?
We will pay you cash when you bring the books to our convenient location.

8.  Can I return my books?
Yes, you can return your books for a full refund (with purchase receipt) anytime during the first 5 days of classes. However, books must be returned in the same condition in which they were purchased.